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MANAGED IT SUPPORT · SOUTH AFRICA

IT support for businesses across South Africa

Proactive, fully managed IT support that keeps your business running — local helpdesk, monitoring, security and on-site help from a South African team that actually answers.

Book a free IT assessment

Local helpdesk  ·  Proactive monitoring  ·  Fixed monthly fee  ·  On-site when needed

Why businesses trust Simplicity IT

Local helpdesk

Talk to real local technicians, fast — remote or on-site.

Proactive monitoring

We catch and fix issues before they bite, around the clock.

Fixed monthly cost

Predictable managed IT for one VAT-inclusive monthly fee.

Security built in

Patching, antivirus, backups and best-practice hardening as standard.

What's covered

Helpdesk & support

Fast remote and on-site help for your whole team.

Device management

Servers and workstations kept patched, healthy and fast.

Endpoint security

Antivirus, patching and hardening to keep threats out.

Backup & recovery

Automated backups and tested disaster recovery.

Microsoft 365

Mailboxes, licensing, Teams and SharePoint, fully managed.

Network & vendors

Monitoring, vendor liaison and staff onboarding handled.

Who it's for

Small & medium business

Reliable IT for growing small and medium businesses.

Multi-site & branches

One system and one support team across every branch.

Professional firms

Security and uptime for legal, medical and finance firms.

No in-house IT

Your outsourced IT department when you have none in-house.

How onboarding works

1. IT assessment

We audit your devices, network and risks.

2. Onboard & secure

We secure, document and stabilise your setup.

3. Monitor & maintain

We watch, patch and maintain everything continuously.

4. Support & improve

Regular reviews to keep improving as you grow.

Managed IT priced per seat

We quote to your team size and the cover you need — VAT-inclusive and month-to-month. No surprise call-out fees.

Book a free IT assessment

IT support questions, answered

Managed IT is a fixed-fee service where we proactively run, secure and support your technology — helpdesk, monitoring, patching, backups and security — so you don’t manage it reactively.
Helpdesk and remote support, on-site help, device and server management, patching, endpoint security, backups, Microsoft 365 management, monitoring and reporting. We tailor the mix to your business.
Yes. We’re based in KZN and provide on-site support across Durban, the Upper Highway area and the wider region when remote support isn’t enough.
We work to agreed response targets, with urgent issues prioritised. Most requests are handled remotely within minutes to hours.
Yes — mailboxes, licensing, security, Teams and SharePoint are all part of what we manage.
Yes. Endpoint protection, patching, backups, email security and best-practice hardening are built in, with deeper security available.
Yes. We run automated backups and maintain tested recovery plans so you can get back up quickly after an incident.
Our managed IT is month-to-month and VAT-inclusive — no long lock-ins.
Yes. We support staff wherever they work, with secure remote access and cloud-based tools.
Pricing is per seat and depends on your team size and the cover you need. Book a free assessment for a tailored, VAT-inclusive quote.

Let's take IT off your plate

Book a free IT assessment and we’ll show you exactly where your setup can be safer, faster and easier to run.

Book a free IT assessment