ABOUT US · SOUTH AFRICA

The local ISP that grew up, without losing the local part

Simplicity Internet Solutions has been connecting homes and businesses since 2008 — first across KwaZulu-Natal, now across South Africa. Same local team, same honest billing, just a bigger footprint.

Est. 2008 in Durban  ·  6 fibre networks  ·  VoIP, Managed IT & Hosting  ·  No lock-in

Where we started

We started in Durban in 2008 as a small internet service provider built on one idea: keep the internet fast, keep the billing honest, and keep a real person on the other end of the phone. Nearly two decades on, that idea hasn’t changed — even as we’ve grown from a KZN-focused ISP into a national provider of fibre, VoIP, managed IT, hosting and domains for homes and businesses right across South Africa.

Est. 2008

Nearly two decades connecting South African homes and businesses.

Durban head office

Where we started — and where our local team is still based.

6 fibre networks

Openserve, Vumatel, Frogfoot, MetroFibre, DFA and LinkLayer, all from one provider.

Our mission, and where we're headed

Our Mission

We want to build a trusted business whose name is renowned for service excellence and regarded as experts in our fields by our clients. We also want to build a business which looks beyond itself and reaches out to assist the community and those less fortunate.

Last but certainly not least, we want to build a business our staff can be proud to be part of, where family is acknowledged and people are developed and nurtured for who they are, rather than what they can offer.

We set ourselves apart through our belief that integrity in all we do is the fundamental foundation of our business, and absolutely critical to establishing trusting relationships with our clients — without whom we do not exist.

Our Vision

To grow into one of South Africa’s leading ISPs and MSPs — without ever losing the personal, family-run feel that got us here.

As we scale nationally, every client should still feel like they’re dealing with the small, home-grown Durban company we started as: known by name, looked after properly, and never just a ticket number.

What we do

Fibre & Internet

Uncapped fibre across every major network, plus fixed wireless where fibre hasn't landed yet.

Managed IT

Proactive support, monitoring and infrastructure management for growing businesses.

VoIP & Telephony

Cloud-hosted business phone systems with local numbers and real support.

Hosting & Domains

Reliable web hosting, domain registration and business email that just works.

The values behind our work

Straight answers

No jargon, no fine print traps — we explain what you're buying and why.

Local support

Real engineers who pick up the phone, not an overseas call centre script.

Built to last

Founded in 2008, we've grown by doing the unglamorous work of keeping networks running.

No lock-in pressure

We compete on service, not contract terms designed to trap you.

Why homes and businesses choose us

Every major network

Openserve, Vumatel, Frogfoot, MetroFibre, DFA and LinkLayer — the best option for your address.

One point of contact

Internet, IT, VoIP and hosting under one roof, one invoice, one support line.

Fast response

Local engineers who know South African networks, not an overseas queue.

Transparent pricing

VAT-inclusive pricing in ZAR, no surprise line items.

Prefer to talk to a real person?

Our local team is a phone call away, whether you’re switching providers or just have a question.

About Simplicity, answered

We were founded in Durban in 2008 and have been connecting homes and businesses ever since.
No — while our roots and head office are in Durban, we now serve homes and businesses right across South Africa.
Openserve, Vumatel, Frogfoot, MetroFibre, DFA and LinkLayer — we’ll match you to whichever covers your address.
We offer fixed wireless as an alternative, and can let you know as soon as fibre reaches you — check our coverage page for the latest.
Yes — our managed IT team handles support, monitoring and infrastructure alongside your connectivity, so you deal with one provider.
No — most of our packages are month-to-month, with no lock-in contracts.

Ready to switch to a local provider?

Check your coverage or get in touch — our team will help you find the right fibre, VoIP, IT or hosting package.